FAQ – Adventure Prep

Got questions? We’ve got answers.

Whether you’re wondering what to pack, how our trips work, or what happens if plans change, this is the place to start. Think of it as your trail map before the adventure, quick info to keep you on the right path. And if you don’t find what you’re looking for, just reach out, we’re always happy to help!

Everything you want to know before the adventure begins.

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What’s included in the price?

We keep things simple, once you join a trip, almost everything is covered. That means transportation, camping gear, meals from breakfast to dinner (plus all the snacks in between), safety equipment, and guiding. On our vanlife trips, we throw in 1–2 restaurant dinners along the way, those ones aren’t covered. For the full breakdown, check the individual trip pages.

How many people are in a group?

We like to keep things small and personal. Most trips run with around 6–8 people, so you’re never lost in a big crowd. Smaller groups mean more flexibility, more laughs around the campfire, and a better connection to the wild (and to each other).

Do I need previous experience?

Not necessarily, but here’s the deal. Some of our trips are beginner-friendly, so you can join even if you’ve never camped before. What matters most is your fitness level and your mindset. On backpacking trips, you’ll be carrying a heavy pack and facing long days on the trail. If you’re ready to push through the tough moments with a positive attitude, you’ll do great. If not, it can get overwhelming fast. Each trip page lists the fitness level required, so check that first, and if you’re unsure, just reach out and we’ll help you find the adventure that fits you best.

What should I pack?

Don’t worry, we’ll send you a tailored packing list after you book. It’s customized for your specific trip, the season, and the conditions, so you’ll know exactly what to bring. No guesswork, no stress, ust show up ready for adventure.

What’s your cancellation & refund policy?

Life happens, we get it. Here’s how it works:

  • 24 hours of booking → full refund.
  • more than 3 months before your trip → full refund.
  • less than 3 months before → we keep the 25% deposit.
  • within 30 days of the start date → no refund.

If you need to cancel for medical reasons and can provide documentation, reach out, we’ll review it personally and see what we can do.

What if the weather gets in the way?

We’re in the North, wildfires, snowstorms, or extreme conditions can happen. If the original plan isn’t safe, we’ll do everything we can to relocate or re-plan your trip in a different area. If that’s not possible, we’ll work with you to find a fair solution. Your safety always comes first.

What’s the bus like?

Meet the Squatch Bus: our converted American school bus turned rolling basecamp. Think of it as a rustic cabin on wheels with a few modern perks. Inside you’ll find cozy bunk beds (with bedding included), each with its own USB/USB-C charging port and lamp. There’s a woodstove to keep things warm, a small washroom, and Starlink internet so you can still check in if you want to. On sunny days, climb up to the rooftop deck for epic views and a place to hang out. It’s not about luxury, it’s about character, community, and having a warm base to return to after a wild day outside.

Can you handle dietary restrictions?

Absolutely. Vegetarian, vegan, gluten-free, no problem. Just let us know your needs on the guest form that you'll receive after your booking, and we’ll make sure you’re well fed on the trail. Our trips are active, so we put a lot of care into tasty, filling meals that keep you fueled for adventure.

What about wildlife?

This is the Yukon, so yes, we share the land with bears, moose, caribou, and more. Spotting wildlife can be one of the highlights of your trip, but safety always comes first. Our guides are trained in wildlife awareness, and we provide bear safety gear for everyone in the group. We keep our groups small, make the right choices on the trail, and respect the animals’ space, that way encounters stay safe, responsible, and unforgettable.

How do I get to Whitehorse?

Most of our trips start and finish in Whitehorse, the Yukon’s 'big' capital. The easiest way to get here is by plane. Air North, along with Air Canada and WestJet, connect Whitehorse with several Canadian cities. Getting here is already part of the adventure, seriously book that window seats, and once you land, we’ll be there to pick you up and head straight into the wild.

Isn’t the Yukon way out there and super expensive to get to?

The Yukon is remote, and that’s what makes it so special. But getting here isn’t as tricky (or as pricey) as people think. Air North, Yukon’s own airline, has special rates and connecting fares to make travel easier. Just reach out to them and they’ll tell you all about it! And the best part? On a two-hour flight you might even get a charcuterie board and warm cookies. Not bad for a ride to the wild.

Still have questions?

No problem, just reach out and we’ll be happy to help. Every trip is a little different, and we know planning an adventure can bring up a lot of “what ifs.” We’re here to make sure you feel ready, excited, and confident before you join us in the Yukon wild.